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Privacy Policy Website: www.massaggisantospirito.it Last updated: March 21, 2026.

Pursuant to Article 13 of EU Regulation 2016/679 (GDPR), this policy explains how we collect, use, and protect your personal data. 1. Data Controller: The data controller is: Studio Olistico di Inna Gerts. Address: Via dei Benci, 17 - 50122 Florence, VAT No.: 07486310480. Contact email: g.salti@libero.it.

We receive, collect, and store any information you enter on our website or provide to us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address, and email address. Your personal information will be used only for the specific purposes stated above.

We collect such personal and non-personal information for the following purposes:

to provide and operate the Services

to provide ongoing customer service and technical support to our users

to be able to contact our visitors and users with general or personalized service notices and promotional messages

to create aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners may use to provide and improve our respective services

to comply with applicable laws and regulations

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind firewalls. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its vendors.

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, telephone, text message, and postal mail.

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at g.salti@libero.it or send us a letter to: Studio Olistico di Inna Gerts, Piazza Santo Spirito, 4 - 50125 Florence.

Personal data will be retained for the time strictly necessary to provide the requested service and for the periods required by tax regulations (generally 10 years for invoices). At any time, pursuant to Articles 15-22 of the GDPR, you have the right to: * Access your data and receive a copy thereof. * Request rectification or erasure (the "right to be forgotten"). * Object to processing for marketing purposes. * Withdraw your consent at any time. To exercise your rights, please write to: g.salti@libero.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

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